Project Operations · AI automation
Monday.com AI integration that completes real work.
Create work in Monday.com as soon as a customer calls. TWINMIND connects AI conversations to Monday.com boards, items and status fields. Customer requests become clear tasks without copying information by hand.
Customer request“Can you help me with this now?”
TWINMIND AIUnderstand
Decide
ActOperating layer
Decide
ActOperating layer
Monday.comBusiness action completed✓
50+integrations built for AI operations
10+senior engineers across AI, backend and mobile
20+specialists across engineering and language
Business outcomes
Connect the conversation to the work that follows.
We do not add another isolated bot. TWINMIND connects AI to Monday.com, follows your operating rules and keeps employees in control.
Update board fields based on call outcomes
Keep operations teams aligned from the first conversation
What we can connect
A practical foundation for Monday.com AI automation.
Connect boards
Configured around your data, permissions and existing business process.
Create items
Configured around your data, permissions and existing business process.
Update status
Configured around your data, permissions and existing business process.
Connect data fields
Configured around your data, permissions and existing business process.
Collect customer details
Configured around your data, permissions and existing business process.
Create ready-to-use tasks
Configured around your data, permissions and existing business process.
How TWINMIND works
From your current process to a production AI system.
- 01Map the operation
We study the customer journey, business rules, difficult cases and employee responsibilities.
- 02Build the operating layer
We connect Monday.com, write the agent scenarios and implement safe actions and handoffs.
- 03Test real situations
We validate normal requests, exceptions, permissions and failure states before launch.
Bring us the process that costs too much time or money.