Field Service · AI automation
ServiceM8 AI integration that completes real work.
Let customers book and cancel ServiceM8 jobs through natural conversation. TWINMIND connects AI voice calls to ServiceM8 settings, staff, categories, free times, bookings and cancellations. This reduces manual work for the service team.
Customer request“Can you help me with this now?”
TWINMIND AIUnderstand
Decide
ActOperating layer
Decide
ActOperating layer
ServiceM8Business action completed✓
50+integrations built for AI operations
10+senior engineers across AI, backend and mobile
20+specialists across engineering and language
Business outcomes
Connect the conversation to the work that follows.
We do not add another isolated bot. TWINMIND connects AI to ServiceM8, follows your operating rules and keeps employees in control.
Cancel bookings without staff intervention
Use configured staff and category defaults
What we can connect
A practical foundation for ServiceM8 AI automation.
API key setup
Configured around your data, permissions and existing business process.
Staff selection
Configured around your data, permissions and existing business process.
Category setup
Configured around your data, permissions and existing business process.
Availability toggle
Configured around your data, permissions and existing business process.
Booking
Configured around your data, permissions and existing business process.
Cancellation
Configured around your data, permissions and existing business process.
How TWINMIND works
From your current process to a production AI system.
- 01Map the operation
We study the customer journey, business rules, difficult cases and employee responsibilities.
- 02Build the operating layer
We connect ServiceM8, write the agent scenarios and implement safe actions and handoffs.
- 03Test real situations
We validate normal requests, exceptions, permissions and failure states before launch.
Bring us the process that costs too much time or money.