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ServiceM8 AI integration

Let customers book and cancel ServiceM8 jobs through natural conversation.

The business case

This is not a connector. It is an operational employee with system access.

TwinMind connects ServiceM8 settings, staff, categories, slot checks, booking, and cancellation into AI voice workflows that reduce dispatch load.

1

Create jobs from complete caller details

2

Cancel bookings without staff intervention

3

Use configured staff and category defaults

What we set up

A practical launch plan, not a pile of API docs.

Workflow map

We map the real customer journey: inbound calls, booking rules, qualification logic, edge cases, and human escalation.

Integration build

We connect ServiceM8, configure credentials, fields, actions, scenarios, and agent prompts around your business process.

Live QA

We test booking, cancellation, lookup, notes, handoff, and failure paths before the AI handles real customers.

Want ServiceM8 connected to your AI employee?

Book a setup meeting. We will review your workflow, confirm what can be automated first, and give you a clear launch path.

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