Field Service · AI automation
Workiz AI integration that completes real work.
Use AI to create jobs, cancel bookings and assign teams in Workiz. AI can find customers, create and cancel jobs, select service teams and assign technicians in Workiz. A customer call becomes a job your team can act on.
Decide
ActOperating layer
Business outcomes
Connect the conversation to the work that follows.
We do not add another isolated bot. TWINMIND connects AI to Workiz, follows your operating rules and keeps employees in control.
Assign a technician automatically
Find and cancel existing jobs by caller phone
What we can connect
A practical foundation for Workiz AI automation.
Job creation
Configured around your data, permissions and existing business process.
Technician assignment
Configured around your data, permissions and existing business process.
Cancellation
Configured around your data, permissions and existing business process.
Existing job lookup
Configured around your data, permissions and existing business process.
Team sync
Configured around your data, permissions and existing business process.
DevMode testing
Configured around your data, permissions and existing business process.
How TWINMIND works
From your current process to a production AI system.
- 01Map the operation
We study the customer journey, business rules, difficult cases and employee responsibilities.
- 02Build the operating layer
We connect Workiz, write the agent scenarios and implement safe actions and handoffs.
- 03Test real situations
We validate normal requests, exceptions, permissions and failure states before launch.
Bring us the process that costs too much time or money.