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ServiceTitan AI integration

Give ServiceTitan a tireless AI dispatcher for booking and customer lookup.

The business case

This is not a connector. It is an operational employee with system access.

TwinMind connects AI agents to ServiceTitan Dispatch, CRM, settings, job types, capacity, customer search, and booking workflows so qualified calls become structured service requests.

1

Check dispatch capacity before promising a time

2

Create or find the customer record

3

Submit bookings with the right business unit and job type

What we set up

A practical launch plan, not a pile of API docs.

Workflow map

We map the real customer journey: inbound calls, booking rules, qualification logic, edge cases, and human escalation.

Integration build

We connect ServiceTitan, configure credentials, fields, actions, scenarios, and agent prompts around your business process.

Live QA

We test booking, cancellation, lookup, notes, handoff, and failure paths before the AI handles real customers.

Want ServiceTitan connected to your AI employee?

Book a setup meeting. We will review your workflow, confirm what can be automated first, and give you a clear launch path.

event_availableSetup in Cal.com