Field Service · AI automation
ServiceTitan AI integration that completes real work.
Use AI to find customers and create complete bookings in ServiceTitan. TWINMIND connects AI to ServiceTitan customers, job types, service teams, real availability and bookings. A customer call becomes a clear service request for the service manager.
Customer request“Can you help me with this now?”
TWINMIND AIUnderstand
Decide
ActOperating layer
Decide
ActOperating layer
ServiceTitanBusiness action completed✓
50+integrations built for AI operations
10+senior engineers across AI, backend and mobile
20+specialists across engineering and language
Business outcomes
Connect the conversation to the work that follows.
We do not add another isolated bot. TWINMIND connects AI to ServiceTitan, follows your operating rules and keeps employees in control.
Create or find the customer record
Submit bookings with the right business unit and job type
What we can connect
A practical foundation for ServiceTitan AI automation.
Dispatch capacity
Configured around your data, permissions and existing business process.
Customer search
Configured around your data, permissions and existing business process.
Customer creation
Configured around your data, permissions and existing business process.
Booking creation
Configured around your data, permissions and existing business process.
Business unit loading
Configured around your data, permissions and existing business process.
Job type loading
Configured around your data, permissions and existing business process.
How TWINMIND works
From your current process to a production AI system.
- 01Map the operation
We study the customer journey, business rules, difficult cases and employee responsibilities.
- 02Build the operating layer
We connect ServiceTitan, write the agent scenarios and implement safe actions and handoffs.
- 03Test real situations
We validate normal requests, exceptions, permissions and failure states before launch.
Bring us the process that costs too much time or money.